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Sound Equine

Terms & Conditions

These terms apply to purchases, services, education, digital tools, and website use through Sound Equine. They are written to be practical and plain-language while protecting the people, horses, and professionals involved.

Last updated: April 27, 2026

1. Scope of These Terms

By using this website, requesting services, purchasing products, using Sound Equine digital tools, or communicating with Sound Equine, you agree to these Terms & Conditions unless a separate written agreement applies.

Sound Equine may update these terms from time to time. The version posted on this page is the current version for website and online transactions.

2. Professional Judgment and Animal Care

Sound Equine provides equine podiatry support, products, workflow tools, educational resources, and related services. Information on this website is for general education and business communication. It is not a substitute for veterinary medical advice, diagnosis, or treatment.

Horse owners, farriers, veterinarians, body workers, barn managers, and other care providers remain responsible for using their own professional judgment and for involving a licensed veterinarian whenever veterinary diagnosis, treatment, prescription, sedation, or medical supervision is required.

3. Equipment Sales and Compliance Responsibility

Some products sold or discussed by Sound Equine may be regulated by federal, state, or local law. Requirements can include registration, licensing, operator training, radiation safety programs, facility rules, recordkeeping, inspection, or professional supervision.

Purchaser responsibility: before buying, possessing, or operating regulated equipment, the purchaser and end user must confirm the laws and requirements that apply in their state, county, facility, and intended use case.

Sound Equine may provide resource links and training suggestions as a convenience, but those resources do not replace direct confirmation with the appropriate regulator, licensing authority, insurer, attorney, veterinarian, or qualified compliance professional.

4. Radiographic and X-Ray Equipment

Radiographic equipment is sold only for lawful use. Laws governing ownership, registration, supervision, and operation of X-ray equipment vary by jurisdiction and may change over time.

Non-veterinarian hoof-care professionals must not represent that they are using radiographs to diagnose, treat, prescribe, or provide veterinary medicine unless they are legally authorized to do so. Where permitted by law and properly certified or supervised, radiographic images may support lawful workflow purposes such as farriery planning, shoe fitting, documentation, communication with a veterinarian, or other non-diagnostic support activities.

By purchasing or using radiographic equipment through Sound Equine, the purchaser confirms that they have independently verified all applicable legal, certification, registration, supervision, and safety requirements before use.

6. Orders, Quotes, Payment, and Availability

Product availability, pricing, shipping estimates, and quoted timelines may change based on supplier availability, freight conditions, customization, and compliance review. A quote is not final until accepted in writing and, when applicable, deposit or payment requirements are met.

Invoices are payable according to the terms shown on the invoice. Sound Equine may pause fulfillment, support, delivery, or services for overdue invoices or unresolved compliance documentation.

7. Shipping, Delivery, and Risk of Loss

Shipping and delivery dates are estimates unless expressly stated otherwise in writing. Risk of loss may transfer according to carrier terms, supplier terms, or the written sales agreement for the order. Customers are responsible for inspecting deliveries promptly and reporting shipping damage as soon as it is discovered.

8. Returns, Cancellations, and Warranties

Returns, cancellations, restocking fees, warranty coverage, and service remedies depend on the product, supplier, customization status, and whether the item has been used, installed, registered, or shipped. Manufacturer warranties, when available, are provided by the manufacturer unless Sound Equine states otherwise in writing.

Regulated equipment, custom orders, software services, downloadable materials, and special-order items may be non-returnable or subject to additional conditions.

9. Software, Care Records, and Digital Tools

Sound Equine digital tools are intended to help organize care records, product workflows, communication, and operational information. They do not create a veterinarian-client-patient relationship and do not replace professional judgment or medical recordkeeping obligations required by law.

Users are responsible for entering accurate information, maintaining appropriate backups of critical records, and protecting login credentials. Sound Equine may update, improve, suspend, or discontinue digital features as the system evolves.

10. Limitation of Liability

To the maximum extent permitted by law, Sound Equine is not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from website use, product use, regulatory noncompliance, third-party services, shipping delays, software interruptions, or misuse of equipment.

Nothing in these terms limits liability where limitation is prohibited by law.

11. Third-Party Links and Resources

This website may link to regulators, educators, suppliers, manufacturers, social media pages, and other third-party resources. Those links are provided for convenience. Sound Equine is not responsible for third-party content, availability, pricing, policies, certifications, or claims.

12. Governing Law

Unless a separate written agreement states otherwise, these terms are governed by the laws of the United States and the state law applicable to Sound Equine’s business operations, without regard to conflict-of-law rules.

13. Contact

Questions about these terms, product requirements, or compliance documentation can be sent to soundequineops@gmail.com.